Assistance
For help before you visit call us on 03 9651 2233 or contact us
For help during your visit ask at our Reception Desk, located on the Ground Floor
The Old Treasury Building has developed a social script for children on the autism spectrum. You can download it before your visit here.
Step-Free Access
Step-free access to the museum via the rear entrance. If you're looking at the front of the building, the rear entrance is located at the back of the building. Heading to the right you can gain access without requiring stairs. There is an intercom at the entrance which contacts the main desk. They will reply and someone will let you into the building. Once inside, a lift enables access to all floors.
Parking
There is no onsite parking available at Old Treasury Building
Wheelchair Hire
A free wheelchair is available for loan, subject to availability
Seating
Chairs available in basement level inside vaults
Chairs available at reception desk and throughout museum on ground floor
Portable, lightweight folding chairs available from the Reception Desk on ground floor
Lifts
Lift in the museum is wheelchair accessible and have audio announcements
Lift includes braille signage for floor number
Toilets
Accessible toilet located on basement level
Guide Dogs
Guide and Assistance dogs welcome in the museum
All exhibitions in the Old Treasury Building are presented in English.