Assistance

For help before you visit call us on 03 9651 2233 or contact us

For help during your visit ask at our Reception Desk, located on the Ground Floor

 

Step-Free Access

Step-free access to the museum via the rear entrance. If you’re looking at the front of the building, the rear entrance is located at the back of the building. Heading to the right you can gain access without requiring stairs. There is an intercom at the entrance which contacts the main desk. They will reply and someone will let you into the building. Once inside, a lift enables access to all floors.

 

Parking

There is no onsite parking available at Old Treasury Building

 

Wheelchair Hire

A free wheelchair is available for loan, subject to availability

 

Seating

Chairs available in basement level inside vaults

Chairs available at reception desk and throughout museum on ground floor

Portable, lightweight folding chairs available from the Reception Desk on ground floor

 

Lifts

Lift in the museum is wheelchair accessible and have audio announcements

Lift includes braille signage for floor number

 

Toilets

Accessible toilet located on basement level

 

Guide Dogs

Guide and Assistance dogs welcome in the museum

 

 

All exhibitions in the Old Treasury Building are presented in English.